Browse - Most popular shows featuring: call centre^x

Ruby Speaking follows Ruby's misadventures working in a call centre. Ruby is a popular addition to the workforce but puts other people's problems above her own and definitely above making a sale. 

Emergency Call takes you behind-the-scenes of the call centres that respond to 000 calls. Follow these unsung heroes who can often make the difference between life and death.

A documentary series which takes a look behind the scenes in the world of call centre operators to reveal exactly what motivates them. It is filmed in the third largest call centre in Swansea and at the helm is CEO Nev Wilshire, guiding his company with an unorthodox management style.

From a Glasgow call centre, 16-year-old Elliot Castro began scamming innocent people. But the luxury lifestyle it funded spiralled into darkness, danger - and eventually prison.